This page explains how to ask CreatorSaver to remove data — whether you are a visitor who used the site, a creator whose public profile was looked up, or a rights holder.
The short version: CreatorSaver reads public TikTok and Instagram profile data when a customer asks for it, and keeps the reports, comparisons, alerts and exports that customers create. For accounts a customer adds to their Watchlist, it also checks for new posts on a schedule. It does not keep copies of anyone's videos or photos. You can ask for data about you to be removed at any time.
What CreatorSaver Holds
In normal operation, the data on our side is limited to:
- Data you gave us directly — for example a waitlist signup, a contact message, or an account you created.
- Generated results — profile reports, comparisons and spreadsheet exports that a customer created, including the public metrics and captions of the profiles they cover, kept per our data retention policy.
- Watchlist records — for public accounts a customer added to their Watchlist, a record of each new post we alerted them about and a daily reading of the account's public counts.
- Operational logs — standard technical logs used to keep the service running and prevent abuse.
Apart from the Watchlist checks above, nothing is read in the background. Removing data from CreatorSaver does not remove it from the platform it was published on.
What You Can Request
- Your personal data — removal of waitlist entries, contact messages, or account data you provided.
- Creator requests — if you are a creator and do not want your public profile processed by our tools, tell us the profile and platform. We will review it and take the steps available to us, including escalating the request to our data providers, and tell you what was done.
- Generated results — deletion of stored results that relate to you, where we can verify the connection.
- Copyright — takedown requests for copyrighted material follow the DMCA process, which has its own notice requirements.
How to Request
Send your request through the contact page with:
- what you want removed (be as specific as possible);
- the profile URL or username involved, if the request concerns a social profile;
- a way to verify the request — for creator requests, something that shows you control the profile in question.
We aim to acknowledge removal requests within a few business days and to explain the outcome either way. If we cannot verify a request, we will tell you what is missing rather than silently ignoring it.
