CreatorSaver
Legal

CreatorSaver Privacy Policy

This policy explains what data we collect, how we use it, and your choices.

Last updated: November 4, 2026 · Reading time: 6–8 min

Introduction

Welcome to CreatorSaver. We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

By using CreatorSaver, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our service.

Information We Collect

We collect the following types of information:

  • Account Information: Your name, email address and sign-in details, your plan and its usage, and your settings (for example how you want Watchlist alerts delivered). Payments are handled by our payment processor; we receive the status of your subscription, not your full card details.

  • What You Ask CreatorSaver to Do: The usernames you look up, compare, export or add to your Watchlist, the comparisons you keep, and requests made through the MCP connector (or, once released, the Chrome extension).

  • Usage Data: Analytics about how you interact with our service, pages visited, features used, and time spent.

  • Technical Information: Browser type, operating system, IP address, and device identifiers for analytics and security purposes.

Age Requirement: Users must be at least 13 years of age (users under 18 should have parental consent).

Important Notice

Reports, comparisons, Watchlist alerts and exports contain public information about other people's accounts. The section below explains what that is and how long we keep it.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve CreatorSaver's analytics, comparisons, Watchlist alerts and exports
  • To send the alerts and emails you asked for, such as a Watchlist alert or a notice that an export is ready
  • To respond to your support requests and provide customer assistance
  • To analyze usage patterns and improve the user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our Terms of Service

Cookies

We use cookies and similar technologies to keep you signed in and to understand how the service is used. Cookies are small data files stored on your device.

Essential Cookies

Required for the service to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our service. You can opt-out of these in your browser settings.

Cookie Notice

You can control and delete cookies at any time in your browser settings. See our Cookie Policy for the cookies we use.

Public Data About Other People

CreatorSaver works with information that TikTok and Instagram show publicly about an account. When a customer looks up, compares, exports or adds an account to their Watchlist, we read and store:

  • The account's handle, display name, profile picture link and public profile details
  • Its public counts, such as followers, likes and posts
  • Its posts' public metrics (views, likes, comments, shares, saves), links, dates, durations and captions
  • For accounts on a customer's Watchlist: a record of each new post or story we alerted the customer about, and a daily reading of the account's public counts

We never read private accounts, and we do not store the videos or photos themselves. If you run a public account and want data about it removed, use our Request Data Removal page.

Your Rights

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, receive a copy of it, object to or restrict how we use it, and withdraw consent where we rely on consent. We do not sell personal information.

These rights also apply to people whose public accounts appear in CreatorSaver. To make a request, use the Request Data Removal page or contact support@creatorsaver.site.

Third-Party Services

We work with trusted third-party service providers to operate our service:

  • Analytics Providers: Google Analytics for usage statistics and service improvement

  • Hosting Services: Cloud infrastructure providers for reliable service delivery

  • Payment Processor: Whop processes subscription payments

These providers have their own privacy policies and we encourage you to review them.

Data Retention

We retain your information only for as long as necessary to provide our service and comply with legal obligations. The main windows are below; our Data Retention page lists them all:

  • Spreadsheet exports and saved profiles stay in your account until you delete them or your account
  • Comparisons you do not keep are deleted after 24 hours, and the delivery log of Watchlist alerts after 30 days; the alerts shown in the app stay in your account's notification history
  • Analytics data is retained for up to 24 months for service improvement
  • Support correspondence is kept for up to 3 years to maintain service quality

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • SSL/TLS encryption for all data transmission
  • Restricted access to personal information on a need-to-know basis

Security Note

We use industry best practices and regularly update our security protocols to protect your data. However, no method of transmission over the internet is 100% secure.