Find quick answers about creator analytics, the Watchlist, exports, privacy, billing and troubleshooting.
The questions people actually send us, grouped by the part of the product they are about.
Welcome to the CreatorSaver FAQ center, where you will find answers to the most common questions about turning public TikTok and Instagram profiles into content reports. The questions are grouped into categories so you can find what you need quickly, whether you are new to CreatorSaver or looking for a specific detail.
The FAQ covers what a Creator Analytics report does and does not include, how comparisons, the Watchlist and spreadsheet exports work, how public-data access and privacy work, what each plan costs and how billing and refunds are handled, and what to do when something goes wrong. If you cannot find the answer you are looking for, our support team is ready to help through the Contact Us page.
Browse the category tabs above. Getting Started covers the basics for new users. Watchlist & Exports explains Watchlist alerts and what a spreadsheet export contains. Creator Analytics sets out exactly which metrics are available, limited or not offered. Privacy and Safety addresses public-data and security questions. Billing covers plans, quotas, renewal and refunds. Troubleshooting helps resolve common issues.
CreatorSaver is designed to be straightforward, but questions still come up. This page is updated as the product changes, and we aim to give clear answers with honest limits — including the things we do not offer, which are stated plainly rather than left vague.
Pick a topic to see every question and answer in it.
Learn the basics of creator analytics
Create an account, then enter a public TikTok or Instagram username to run a profile report. The free tier lets you try it before subscribing.
Yes. Your monthly allowance, saved profiles, comparisons, exports and activity history all live in your account. The free tier requires no payment details.
No. CreatorSaver is web-based and works in your mobile browser, so there is nothing to install. A Chrome extension for desktop is coming soon.
Yes, on a paid plan. Add the MCP connector to Claude or ChatGPT, sign in with your CreatorSaver account, and ask it to analyze, compare or export creators. It uses the same plan credits as the app.
Not yet. A Chrome extension is coming soon: it will let you scan a TikTok or Instagram profile, or add it to your Watchlist, from the profile page, using your CreatorSaver account.
All modern browsers, including Chrome, Firefox, Safari and Edge.
In your account: the profiles you analyzed, comparisons you kept, your Watchlist and its alerts, your activity history and the spreadsheets you exported.
Our support team is here to help you get the most out of CreatorSaver.
Send us a message from the contact page, or read the policies that answer most account and billing questions.
Run a profile report, compare two creators, or export a profile's post metrics — all from one workspace.
